ORNAMENT TREES.COM CUSTOMER SERVICE FAQ
How We Process Orders
BROWSE THE FREQUENTLY ASKED QUESTIONS BELOW AND CLICK THE LINK.
--> What happens when I place an order?
--> This is my first time ordering from you. Is there a guide?
--> What if I change my mind and want to cancel the order?
--> What if I made a mistake and ordered the wrong item?
--> How will Ornament Trees.com ship my order?
--> Can you ship to a Post Office Box?
--> Are all of your products in stock all of the time?
--> What if I need my order for a special event?
--> What if the item I want is on backorder or out of stock on your site?
--> How do you handle special orders?
--> How can I place a large order for one of your products?
--> Can you save us money on the shipping charge when we place a large order?
--> What type of info do you need to get our large order started?
--> I ordered a tree and other products but only got the tree. Where is the rest of my order?
--> I am shipping to someone in the military overseas. Any tips?
--> What is the Ornament Trees.com Ordering Deadline for Easter orders?
--> What is the Ornament Trees.com Ordering Deadline for Mothers Day gift orders?
--> What is the Ornament Trees.com Ordering Deadline for Fathers Day gift orders?
--> What is the Ornament Trees.com Ordering Deadline for halloween orders?
--> What is the Ornament Trees.com Ordering Deadline for Thanksgiving Day orders?
--> What is the Ornament Trees.com Ordering Deadline for Christmas Day orders?
--> I am ordering for a special event. Any additional tips?
--> What should I do if my order arrives damaged, defective or with missing parts?
--> I am sending a tree to someone as a gift. Can I include a special note?
--> Why do you ask for a password at checkout?
--> Why do you ask customers to create an account when they place an order?
--> I just want to order quickly, pay and move on. Why do you ask questions on the checkout page?
--> I requested the Free Gift with my order. Will it arrive with my order?
THE ANSWER APPEARS BELOW:
More helpful links:
How to Buy a Metal Ornament Tree
Navigating Our Website
USA Step-By-Step Ordering Guide
International Step-By-Step Ordering Guide
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